FAQs

Frequently Asked Questions

General Information

What is the purpose of the training program?

This program is designed to provide concise, practical, and legally accurate training to improve officers’ knowledge and performance in the field.

Who is this training intended for?

The training is for all sworn officers in the agency, regardless of rank or assignment.

How will the training videos be delivered?

New videos will be available twice per week online and are typically played during roll call or other scheduled training times. However, any officer can also watch them online.

How much does the training program cost?

The cost depends on your agency’s size and any special requests, such as hosting the videos on your agency’s server. Contact us today to request a free demo and personalized quote.

Accessing the Videos

How do I access the training videos?

You can access the videos through lrc.bluetogold.com or through an app that is in development.

Can I watch the videos outside of roll call?

Yes, officers can log in at any time to review the videos independently. The videos will always be available in your video library. They do not expire. 

Do I need a login or password to access the videos?

Yes, each officer will receive a unique login credential from the agency to track participation and progress. Alternatively, an officer may login in and play the video during roll call training. However this will not track whether an individual officer watched the video. 

What devices can I use to watch the videos?

Videos can be viewed on any device with internet access, including desktops, laptops, tablets, and smartphones.

Content and Structure

What topics are covered in the training videos?

Topics include legal updates, search and seizure laws, officer safety, use-of-force guidelines, report writing tips, and community policing strategies.

How long are the videos?

Most videos are designed to be 5-10 minutes long to fit into roll-call schedules without causing disruptions.

Are the videos interactive?

All videos include quizzes or discussion prompts for roll-call supervisors to engage with officers.

Technical Support

What should I do if I experience technical difficulties?

Contact the agency’s IT department or the training program’s support team at here 

What if I forget my login credentials?

Click the “Forgot Password” link on the login page or contact us. 

Can I download the videos for offline viewing?

No, the videos are streamed online to maintain content security and ensure updates are reflected in real-time.

Feedback and Updates

How often are new videos added?

New videos are added twice per week and reflect emerging legal trends and agency needs.

Can I provide request a particular topic?

Yes, officers are encouraged to provide feedback through the platform or their account manager.

Will the videos include information specific to our jurisdiction?

Most videos are based on caselaw applicable to every officer, such as the Fourth and Fifth Amendment. State-specific case law videos will be published when needed.

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